Governance
Who decides what
Roles and decision rights for licensing, the delegations the gate enforces, and the guardrails that stop agents.
Roles
| Role | Kind | Responsibilities | Decision rights |
|---|---|---|---|
| AUDITOR Internal audit | INTERNAL | Verifies the evidence chain and tests decisions against delegations. | No decisions. Unrestricted read of the chain. |
| DELEGATED_OFFICER Delegated officer | INTERNAL | Holds delegation under the complaints policy and information-access law. | Escalates a complaint to formal review; decides information-access requests. |
| INSPECTOR Inspector | INTERNAL | Monitoring data from MG-07 regulation flows into renewals and triggers. | None in licensing. |
| INTERSTATE_REGULATOR Interstate regulator | EXTERNAL | Source of an interstate licence for automatic mutual recognition. | None here. |
| LICENSEE Applicant or licensee | EXTERNAL | Applies, provides information once, responds to show cause, renews. | Responds to show cause; seeks review. |
| LICENSING_OFFICER Licensing officer | INTERNAL | Handles applications the agents route to a person; keys counter applications. | No refusals, revocations or non-standard conditions. |
| REGISTRAR Registrar | INTERNAL | Owns the public register and the standard condition sets. | Publishes standard conditions; corrects the register. |
| TRIBUNAL External review tribunal | EXTERNAL | External merits review. | Sets aside or varies on external review. |
Delegations
| Role | Decision | Note |
|---|---|---|
| DELEGATED_OFFICER | licence refusal | Refuse an application after show cause. |
| DELEGATED_OFFICER | licence condition | Impose a condition outside the published standard set. |
| DELEGATED_OFFICER | licence adverse | Suspend or revoke a licence after show cause. |
| DELEGATED_OFFICER | licence renewal held | Renew, renew with conditions or refuse where the agent could not verify every condition. |
Guardrails
GL-LC-01 Refusals, suspensions and revocations are a person's, after show cause
The agent drafts the grounds and issues a show-cause notice; the delegated officer decides after the response or the period.
GL-LC-02 Discretion is exercised by a person
Standard conditions are applied by the agent. A condition outside the published standard set is drafted with its precedent and decided by the delegated officer.
GL-LC-03 Ask once
Missing information is requested once, in one list, with the statutory clock paused only as the instrument allows.
GL-LC-04 The same rules for every applicant
Every application is tested against the published criteria and the assessment record cites the provision and the fact for each test.
GL-LC-05 Fit-and-proper checks with consent and within the instrument
Only the checks the instrument authorises, only with consent, and only the result on the record.
GL-LC-06 Renew within delegation only when every condition is verified
A renewal issues automatically only where monitoring data verifies every condition as met; otherwise it is held with the file.
GL-LC-07 Statutory clocks are visible; deemed approval never happens by accident
Every application shows its statutory due date; an application within five days of deemed approval is escalated to the delegate.
GL-LC-08 The public register is always current
Every issue, condition, suspension, revocation and expiry updates the public register the moment it is decided.
GL-LC-09 Mutual recognition is honoured
A current interstate licence in a recognised class is recognised automatically on notification, subject to the same conditions as a local licence.