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The standards behind licensing and permits

Regulator best-practice principles, natural justice before adverse action, discretion exercised by a person, statutory clocks, ask once, fit-and-proper tests within the instrument, automatic mutual recognition, public registers and cost recovery, with where each shows up.

StandardSourceRequirementWhere it shows up here
Regulator best practiceProductivity Commission regulator best-practice principles (AU); UK Regulators' Code; OECD regulatory policyRisk-based, proportionate, consistent, transparent; the same rules applied to every applicant; decisions timely and explained.Criteria published on each licence type and tested the same way for every application with the provision and the fact cited (GL-LC-04); risk class per type sets what may issue under delegation.
Natural justice before adverse actionAdministrative law; show-cause provisions in licensing ActsNotice of the proposed decision and the grounds, a chance to respond, a decision by a person with reasons and review rights.Refusals, suspensions and revocations: the agent drafts the grounds and issues show cause; the delegated officer cannot decide while the period is open without a response (GL-LC-01).
Discretion exercised by a personLicensing Acts (conditions provisions); administrative law on relevance and certainty of conditionsConditions must be lawful, relevant and certain; discretion beyond the published standard set is exercised by the delegate.Standard conditions applied by the agent; any non-standard condition is drafted with its precedent and decided by the delegate (GL-LC-02).
Statutory timeframes and deemed approvalStatutory decision periods in planning, food, liquor and occupational licensing ActsDecide within the period; where deemed approval applies, never let it operate by accident.Every application carries its statutory due date; ask-once pauses the clock only where the Act allows (GL-LC-03); applications near deemed approval are escalated (GL-LC-07).
Ask once and tell us onceDigital Service Standard (AU); GDS Service Standard (UK); Once-Only principle (EU)Ask for missing information once, in one list; use what government already holds.One information request per application; monitoring data from MG-07 and fee status from MG-04 verify renewals without asking the licensee.
Fit-and-proper testsLiquor, security, transport and occupational licensing Acts; privacy lawOnly the checks the instrument authorises, with consent, against a stated threshold, with the result on the record.Consent on the licensee record; the check and its threshold in the assessment record (GL-LC-05).
Automatic mutual recognitionMutual Recognition Act and the automatic mutual recognition scheme for occupational licences (AU); EU professional qualifications directiveA current licence in a recognised class from another jurisdiction is recognised on notification, subject to local conditions.Mutual-recognition applications are recognised automatically where the interstate licence is current, with local standard conditions applied (GL-LC-09).
Public registersLicensing Acts' register provisions; open government policyA public register of licences, conditions and status, kept current.Every issue, condition, suspension, revocation and expiry updates the register when decided (GL-LC-08); `/licence-register` is public.
Cost recoveryAustralian Government Charging Framework; state cost-recovery guidelinesFees set to recover the efficient cost of the regulatory activity, published and applied consistently.Fee per licence type as configuration; fee status flows from MG-04 into renewals and triggers.
Accessibility and plain languageWCAG 2.2 AA; ISO 24495-1Every screen usable with assistive technology; notices a licensee can understand.Interfaces designed against WCAG 2.2 AA with conformance evidenced per deployment; notices written plainly.