CT-2026-1001 · news · MG-04 · PL-2026-003

Rates hardship: interest stops while you keep an arrangement

By Communications officer for ratepayers. Channels web.

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# Interest stops while you keep an arrangement

If you cannot pay your rates on time, you can ask for a payment arrangement. Interest stops from the day the arrangement starts and stays stopped while you keep it.

## How to ask

Ask online at [My rates and fines](/my-rates) or call us. Tell us what you can afford each fortnight. We will confirm the arrangement in writing within two business days.

## What changed

The council adopted policy PL-2026-003 on 21 September 2026. Before that, interest kept running during an arrangement.

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