Governance
Who decides what
Roles and decision rights for publishing, engagement and the AI register, the delegations the gate enforces, and the guardrails that stop agents.
Roles
| Role | Kind | Responsibilities | Decision rights |
|---|---|---|---|
| ACCOUNTABLE_OFFICER Accountable officer | INTERNAL | The general manager or accountable authority who certifies and publishes statutory reports. | Publication of performance reports and the annual report. |
| AI_ASSURANCE_OFFICER AI assurance officer | INTERNAL | Keeps the AI register and reviews each agent's risk tier. | Reviews the register; no publication. |
| AUDITOR Internal audit | INTERNAL | Verifies the evidence chain and tests decisions against delegations. | No decisions. Unrestricted read of the chain. |
| COMMUNICATIONS_DIRECTOR Communications director | INTERNAL | Accountable for what the department says in public. | Approves media statements. |
| COMMUNICATIONS_OFFICER Communications officer | INTERNAL | Writes and publishes pages, news and social content within the rules. | Publishes content the agent has passed; no media statements or campaigns. |
| CONTENT_OWNER Content owner | INTERNAL | The service officer who owns a page's facts. | Publishes their own pages once checked. |
| ENGAGEMENT_OFFICER Engagement officer | INTERNAL | Runs consultations and surveys; works the submissions register. | Opens and closes engagements; no publication decisions. |
| EXECUTIVE Executive | INTERNAL | Releases positions for consultation; adopts operational policies; clears for the minister or council. | Release for consultation; executive clearance; adoption of executive policies. |
| MINISTER Minister | EXTERNAL | Decision maker where the guidelines reserve the decision; must record reasons and report any decision contrary to the recommendation. | Awards under ministerial rounds, with reasons recorded and reported. |
| SUBMITTER Submitter | EXTERNAL | Makes a submission during notification. | None. |
Delegations
| Role | Decision | Note |
|---|---|---|
| COMMUNICATIONS_DIRECTOR | media statement | Approve a media statement on the department's behalf. |
| MINISTER | media statement | Approve a media statement in the minister's name. |
| EXECUTIVE | campaign approval | Approve a campaign; over $250,000 the chief executive's certification is recorded first. |
| ACCOUNTABLE_OFFICER | consultation publication | Decide what is published from a consultation. |
| ACCOUNTABLE_OFFICER | transparency publication | Publish the AI transparency statement. |
| COMMUNICATIONS_OFFICER | content publication | Publish checked pages, news and social content. |
| CONTENT_OWNER | content publication | Publish a checked page the owner is responsible for. |
Guardrails
GL-CE-01 A media statement is a public commitment
Nothing goes to the media on the department's or minister's behalf until the communications director or the minister approves it; the delegation is checked in code.
GL-CE-02 Campaigns are approved by the executive
Public money and reputation: the executive approves every campaign; over $250,000 the chief executive's certification against the campaign principles is recorded first.
GL-CE-03 Nothing publishes with an accessibility blocker
Missing alt text, broken heading structure, links that do not say where they go, or a reading grade above 12 block publication until fixed.
GL-CE-04 Statutory notices on the Act's cadence
Every notice an Act requires is created from the service's record with its provision, due date and period, published by the due date, and flagged if late.
GL-CE-05 Every submission registered and protected
Every submission is registered, acknowledged and classified; personal information is redacted before any publication; nothing is published without the submitter's consent.
GL-CE-06 The report counts every submission; a person decides what is published
The consultation report is drafted from every submission with counts by position and theme, form letters shown as campaigns; the accountable officer decides what is published.
GL-CE-07 The AI transparency statement is generated from the register
The register is built from the platform's own agents, runs, holds and guardrails; the statement is regenerated when the register changes and published by the accountable officer.
GL-CE-08 Brand and plain language
One organisation name, dates written out, plain words, short sentences and active voice; advisory notes travel with the content.
GL-CE-09 A mention is triaged, a response is signed
Media mentions are triaged as they arrive; a statement drafted in response is built from the record and never goes out unsigned.