RK-2026-010 · operational · platform · owner Chief operating officer
Held decisions waiting too long
Matters held for a person wait more than five days. Cause: Approver load; no cover for absent delegates. Consequence: Standards breached across services; people wait.
OPEN
Inherent
12
high
Residual
9 (3 × 3)
medium
Appetite
9
operational: We accept low risk to service standards; a breach of a statu…
Signal
not read
threshold 5 · Platform
Live signal
platform holds over 5d
Not read yet. Watch the risks.
Controls
- Pending holds shown on every overview
Treatments
- None.
Record
- On the register; no movement yet.